Product Education Center

Managing money matters with wireless technology. Shot of a young couple using a laptop while working on their home finances.

Welcome to the Provident Education Center. Take a look at the resources provided to aid in using Provident FCU online services. Click on the videos to learn more about Provident FCU services. View the click-thru demo to see how it works.

Bill Pay

Home Banking

Mobile Banking

Mobile Deposit

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New Online Banking Security Feature Coming Soon

All current users will be required to select new challenge questions/answers beginning on 5/14/26, and set up phone numbers that will be able to receive one-time passcodes (OTP) for each login going forward. Please make sure that the phone numbers currently listed for your online account are correct. If you have any questions regarding these changes, please contact Provident FCU at 302-734-1133.

How does the new security feature work?
When logging into online banking on your computer, you will receive a message (text or voice) on your phone with a 6-digit code. You will be asked to enter this code to complete the login process on your computer. This feature takes place of answering security questions when logging into online banking. This feature is also available in the mobile app.