Membership

Happy multigenerational people having fun sitting on grass in a public park

Provident Federal Credit Union is a member-owned not-for-profit financial institution that provides a convenient place for members to save money and to get loans at reasonable rates. Our checking, savings, and investment accounts are all designed to meet your individual needs.

Membership Eligibility

Provident Federal Credit Union membership is available to the following people:

  • All Kraft Foods Employees and family members located at the Dover, DE location

Plus the following select groups’ employees under contract in the Kraft Foods facility in Dover:

  • Aerotek Contract Engineering Services
  • DI Corporation-Central, a division of CDI Corporation
  • Kelly Services

Other eligible select employee groups and their family members include:

  • AZZ Enclosure Systems
  • American Dental
  • Precious Moments Education and Community Center
  • Eden Hill Medical Center
  • Women’s Care Associates of Dover
  • Holy Trinity Union American Methodist Episcopal Church

To apply for a membership, call 888-328-7120 or stop by our office to speak to a customer service representative.

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New Online Banking Security Feature Coming Soon

All current users will be required to select new challenge questions/answers beginning on 5/14/26, and set up phone numbers that will be able to receive one-time passcodes (OTP) for each login going forward. Please make sure that the phone numbers currently listed for your online account are correct. If you have any questions regarding these changes, please contact Provident FCU at 302-734-1133.

How does the new security feature work?
When logging into online banking on your computer, you will receive a message (text or voice) on your phone with a 6-digit code. You will be asked to enter this code to complete the login process on your computer. This feature takes place of answering security questions when logging into online banking. This feature is also available in the mobile app.