We have never shared nonpublic personal information except as required by law and we will continue to protect your privacy.
CATEGORIES OF INFORMATION THAT WE MAY COLLECT
We collect nonpublic personal information about you from the following sources:
Information we receive from you on applications or other forms, such as: your name, address, social security number, assets and income.
Information about your transactions with us, our affiliates or others, such as: your account balance, payment history, parties to transactions, and credit card usage.
Information we receive from a consumer - reporting agency, such as: your creditworthiness and credit history.
CATEGORIES OF INFORMATION THAT WE DISCLOSE
We do not disclose any nonpublic personal information about our members or former members to anyone, except as required by law.
DISCLOSURE AS PERMITTED BY LAW
We may disclose all of the information we collect, as described above, to service providers and companies that perform marketing services on our behalf (for example - check printing companies).
CONFIDENTIALITY AND SECURITY
We restrict access to nonpublic information about you to those employees who provide information on products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information. If you ever have questions or concerns about integrity of your account information, please contact us.
WEB SITE DISCLOSURES & ONLINE POLICY
We work hard to ensure that all information contained in this web site is current, accurate and usable. This information should be construed only as guideline. All information on this web site is subject to change, at any time, without notice. Before using any information on this site that you feel may be questionable, you should contact the credit union at www.providentfcu.com or call us at (302) 734-1133 or (888) 328-7120 to ask for additional information.
All links or connections to other web sites, or mention or reference to other companies, is solely for information purposes and should not be construed as an endorsement or relationship other than what is plainly stated where such connection is made.
When you send us e-mail containing personal information, we retain the content of the e-mail, your e-mail address and our response in order to handle your request, follow up on suggestions or complaints, or to improve the level of service we provide. Please be advised that e-mail may not be secure against interception by unauthorized individuals. Therefore, you may wish to communicate personal information by other means.
